If the answer is yes, the energy contract/s may have been mis-sold and you could be entitled to substantial compensation.
Millions of UK businesses regularly use an energy broker to source their business energy needs, acting as a middleman between you and the supplier. If you’ve used an energy broker, they may have added hidden commission into your energy contracts without clearly explaining it or not referring to it at all.
Energy brokers have a legal obligation to disclose any commissions earned, but over the years many have made misleading statements or deliberately hidden their financial incentives.
Over 90% of UK businesses have used an energy broker and there are upwards of 2 million businesses entitled to compensation.