Skip to main content
Mis-sold Car Finance (PCP/HPI)

HAVE YOU EVER BOUGHT A CAR ON FINANCE? IF THE ANSWER IS YES, IT’S VERY LIKELY THE FINANCE WAS MIS-SOLD AND THAT YOU ARE ENTITLED TO COMPENSATION.

An investigation by the Financial Conduct Authority (the ‘FCA’) has found that, unbeknown to innocent customers, many car retailers deceitfully received secret commission from lenders which was often linked to the interest rate customers were charged. Given that car retailers can set the interest rate, this created an incentive for them to sell more expensive credit – acting against their customers’ best interests. This so called ‘discretionary commission’ has now been banned by the FCA, however the British public have been naively paying these secret commissions within their car finance deals for years.

HOW DO I KNOW IF MY CAR FINANCE WAS MIS-SOLD?

Simply ask yourself, did the car dealer or finance broker tell me what commission they were receiving? If the answer is no or you are unsure, it is very likely that you did not receive the best advice and are the victim of a mis-sell.

HOW MUCH COULD I BE OWED IN COMPENSATION?

This depends on the amount of finance taken, the interest rate, the commission model and the length of the repayment term. However, it’s likely to run into hundreds or thousands of pounds.

WHAT SHOULD I DO IF I THINK MY CAR FINANCE WAS MIS-SOLD?

  1. Complete the form below
  2. We will contact you to see if you qualify for a claim
  3. Sit back and leave the rest to us

Please note: Do not worry if you do not have a copy of your car finance agreement. If you can tell us the name of the lender and dealership, we will be able to request a copy for you and investigate whether you have a claim.

DO I HAVE TO PAY ANYTHING UPFRONT?

No, we work on a No Win No Fee basis. If for any reason we’re unsuccessful, you won’t pay a penny.

GET IN TOUCH

Fill in the form and our team will get back to you within 2 working days.

Call us

0333 011 5105*
*9am-5pm (Mon-Fri)






    WE ARE NO WIN NO FEE. IF YOU SUCCEED, WE SUCCEED. WE DON’T GET PAID UNLESS YOU GET PAID.

    SIMPLY OUTSTANDING! KEPT ME UPDATED THROUGHOUT AND DELIVERED A GREAT RESULT. HIGHLY RECOMMENDED

    Derek Watson

    THE TEAM AT LIBERAY ARE SPECIAL AND VERY DIFFERENT TO YOUR TYPICAL LAWYERS. THEY GAVE MY HUSBAND AND I DOWN TO EARTH LEGAL ADVICE THAT WE COULD ACTUALLY UNDERSTAND AND WE WERE DELIGHTED WITH THE OUTCOME. THANK YOU GUYS!

    Susan Holme

    INCREDIBLY KNOWLEDGEABLE AND VERY FAST-COULD NOT ASK FOR MORE

    David Atkins

    I HONESTLY CAN'T THANK JULIE ENOUGH…SHE DIDN'T STOP UNTIL IT WAS SORTED AND NOW MY SHABBY WORN DOWN HOUSE CAN NOW BE MADE INTO A HOME…I’VE BEEN LIVING WITH THESE CONDITIONS FOR ALMOST 3 YEARS AND I'M NOW SO RELIEVED THAT I’VE HAD JULIE HERE TO HELP ME TO GET IT ALL SORTED. THANK YOU JULIE ADAMS XX

    Rebecca Brooks

    AFTER EXPERIENCING SIGNIFICANT WATER INGRESS AND DAMP/MOULD FOR WELL OVER 6 YEARS AND WITH THE HOUSING ASSOCIATION FOBBING ME OFF FOR ALL OF THOSE YEARS, I FINALLY DECIDED TO TAKE MATTERS FURTHER. I INSTRUCTED JULIE ADAMS OF LIBERAY TO DEAL WITH MY DISREPAIR CLAIM. NOT ONLY WAS SHE EXTREMELY PROFESSIONAL BUT SHE WAS FRIENDLY AND APPROACHABLE TOO. SHE ALWAYS GAVE ME HER HELP AND ADVICE WHEN I NEEDED IT. I CAN FINALLY SAY THE MATTER IS NOW SORTED AND I AM SO GRATEFUL FOR HER HELP. I HONESTLY THINK I WOULD HAVE BEEN FOBBED OFF FOR MANY MORE YEARS IF I HAD NOT INSTRUCTED LIBERAY TO DEAL WITH MY CLAIM. I WOULD HIGHLY RECOMMEND JULIE ADAMS AND LIBERAY.

    Lisa Edge

    I CAN’T THANK LIBERAY LEGAL ENOUGH FOR EVERYTHING THEY HAVE DONE FOR ME. I WOULD HIGHLY RECOMMEND THEM TO ANYONE WHO HAS ISSUES WITH THEIR LANDLORD.

    Celeste Smith