An investigation by the Financial Conduct Authority (the ‘FCA’) has found that, unbeknown to innocent customers, many car retailers deceitfully received secret commission from lenders which was often linked to the interest rate customers were charged. Given that car retailers can set the interest rate, this created an incentive for them to sell more expensive credit – acting against their customers’ best interests. This so called ‘discretionary commission’ has now been banned by the FCA, however the British public have been naively paying these secret commissions within their car finance deals for years.
HAVE YOU EVER BOUGHT A CAR ON FINANCE? IF THE ANSWER IS YES, IT’S VERY LIKELY THE FINANCE WAS MIS-SOLD AND THAT YOU ARE ENTITLED TO COMPENSATION.


HOW DO I KNOW IF MY CAR FINANCE WAS MIS-SOLD?
Simply ask yourself, did the car dealer or finance broker tell me what commission they were receiving? If the answer is no or you are unsure, it is very likely that you did not receive the best advice and are the victim of a mis-sell.
HOW MUCH COULD I BE OWED IN COMPENSATION?
This depends on the amount of finance taken, the interest rate, the commission model and the length of the repayment term. However, it’s likely to run into hundreds or thousands of pounds.
WHAT SHOULD I DO IF I THINK MY CAR FINANCE WAS MIS-SOLD?
- Complete the form below
- We will contact you to see if you qualify for a claim
- Sit back and leave the rest to us
Please note: Do not worry if you do not have a copy of your car finance agreement. If you can tell us the name of the lender and dealership, we will be able to request a copy for you and investigate whether you have a claim.
DO I HAVE TO PAY ANYTHING UPFRONT?
No, we work on a No Win No Fee basis. If for any reason we’re unsuccessful, you won’t pay a penny.

GET IN TOUCH
Fill in the form and our team will get back to you within 2 working days.
Call us
0333 011 5105*
*9am-5pm (Mon-Fri)
Email
hello@liberaylegal.co.uk

WE ARE NO WIN NO FEE. IF YOU SUCCEED, WE SUCCEED. WE DON’T GET PAID UNLESS YOU GET PAID.

